Terms of service
This website is operated by Smohiz. Throughout the website, the terms “we”, “us”, and “our” refer to Smohiz. By accessing, browsing, or purchasing from this website, you agree to comply with and be bound by the following Terms & Conditions, along with our related policies referenced on the website.
Please read these Terms & Conditions carefully before using our website or services. If you do not agree with any part of these Terms, you should not access or use the website.
SECTION 1 – WEBSITE USE
By using this website, you confirm that you are legally capable of entering into binding agreements under applicable laws. You may use the website for lawful purposes only.
You agree not to:
- Use the website for fraudulent or illegal activities
- Attempt unauthorized access to the website or servers
- Spread viruses, malware, or harmful code
- Misuse promotional offers or discounts
- Submit false, misleading, or abusive information
- Copy, reproduce, or exploit website content without permission
Violation of these Terms may result in suspension or termination of access to the website.
SECTION 2 – PRODUCTS & SERVICES
Smohiz offers beauty, cosmetic, skincare, haircare, and personal care products through online and offline channels.
Certain products may be available exclusively online and may have limited quantities. All products are subject to availability.
We reserve the right to:
- Modify or discontinue products without notice
- Limit quantities purchased per order or customer
- Refuse service or orders at our discretion
- Update pricing, offers, or product information at any time
SECTION 3 – PRODUCT INFORMATION & DISPLAY
We make every effort to display product images, shades, descriptions, and packaging details as accurately as possible. However, actual product colors, packaging, and appearance may vary slightly due to:
- Screen settings
- Device display differences
- Lighting conditions
- Brand packaging updates
Such minor variations shall not be considered defects.
SECTION 4 – ACCOUNT & CHECKOUT
Customers may be allowed to create accounts for easier shopping and order tracking.
Guest checkout functionality may also be available depending on website configuration and operational setup.
Users are responsible for maintaining the confidentiality of their account information and for providing accurate billing, shipping, and contact details.
We reserve the right to cancel or refuse orders if incorrect, incomplete, suspicious, or fraudulent information is provided.
SECTION 5 – PRICING & PAYMENT
All prices displayed on the website are inclusive of applicable GST unless otherwise stated.
Prices, offers, discounts, and promotions are subject to change without prior notice.
Payments may be processed through secure third-party payment gateways. Smohiz shall not be held responsible for payment failures or technical issues arising from third-party payment providers.
In the event of pricing errors, technical mistakes, or incorrect product information, we reserve the right to cancel or refuse orders even after payment confirmation.
SECTION 6 – SHIPPING, RETURNS & CANCELLATIONS
Shipping timelines, charges, return eligibility, replacement requests, cancellations, and refund conditions are governed by our Shipping Policy and Return & Refund Policy available on the website.
Discounted, sale, promotional, or clearance products may not be eligible for return or exchange unless the product received is damaged, defective, or incorrect.
SECTION 7 – THIRD-PARTY SERVICES & LINKS
Our website may contain links to third-party websites, payment gateways, social media platforms, or external tools.
We are not responsible for:
- Third-party website content
- External privacy practices
- Payment gateway issues
- Third-party services or products
Users access third-party services at their own discretion and risk.
SECTION 8 – INTELLECTUAL PROPERTY
All website content including:
- logos,
- product images,
- graphics,
- text,
- branding,
- website design, and visual elements
are the intellectual property of Smohiz or respective content owners and may not be copied, reproduced, distributed, or used without written permission.
SECTION 9 – USER CONTENT & FEEDBACK
If users submit reviews, feedback, suggestions, testimonials, or other content, they grant Smohiz the right to use, publish, modify, or display such content for business and marketing purposes.
We reserve the right to remove any content considered offensive, misleading, unlawful, abusive, defamatory, or inappropriate.
SECTION 10 – LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free access to the website at all times.
Smohiz shall not be held liable for:
- indirect or incidental losses,
- delays,
- technical issues,
- service interruptions,
- unauthorized access,
- or damages arising from website use or inability to use the website.
Customers use the website and services at their own discretion and risk.
SECTION 11 – TERMINATION OF ACCESS
We reserve the right to suspend, restrict, or terminate user access to the website without prior notice if:
- Terms & Conditions are violated,
- fraudulent activity is suspected,
- misuse of services occurs,
or any unlawful behavior is identified.
SECTION 12 – POLICY UPDATES
Smohiz reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
Continued use of the website after changes are posted constitutes acceptance of those changes.
SECTION 13 – GOVERNING LAW & JURISDICTION
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising in relation to the website, products, or services shall be subject to the jurisdiction of the courts located in Surat, Gujarat.
SECTION 14 – CONTACT INFORMATION
For questions regarding these Terms & Conditions, customers may contact us at:
Email: smohizofficial6@gmail.com
